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Hutchison Travel Limited

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Hotel Partner Support

 Primary contact for Hotel Front Office

 Answer enquiries from hotel
     relating to a customer issues:
        :: Hutchison Travel Limited reservation
        :: Request for change or cancellation
        :: Checking in a Hutchison Travel Limited guest
        :: Refund policy

 Outstanding payment enquiry

(852) 3163 0800
Fax: (852) 3163 0888 /
Email: es@hutchgo.com.hk
Mon-Sat, 9:00AM - 7:00PM
(Hong Kong Time)

 Primary contact for Hotel Sales
    and Marketing Office

 Secondary contact for Hotel
    Front Office and Accounting

 Answer enquiries from hotel:
        :: Reports and summaries
        :: Payment / settlement
           between Hotel & Hutchison Travel Limited
        :: Verification on Hutchison Travel Limited
           credit card

 Solve complaint cases

 Negotiate with hotels on refund request


Email: hotelpartner@hutchgo.com.hk
Mon-Fri, 9:00AM - 6:00PM
(Hong Kong Time)


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