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Hotel Partner Support
EXECUTIVE SERVICE

 Primary contact for Hotel Front Office

 Answer enquiries from hotel
     relating to a customer issues:
        :: Priceline reservation
        :: Request for change or cancellation
        :: Checking in a Priceline guest
        :: Refund policy

 Outstanding payment enquiry










(852) 3163 0800
Fax: (852) 3163 0888 /
Email: es@priceline.com.hk
Mon-Sat, 9:00AM - 7:00PM
(Hong Kong Time)
HOTEL SUPPORT

 Primary contact for Hotel Sales
    and Marketing Office

 Secondary contact for Hotel
    Front Office and Accounting
    Department

 Answer enquiries from hotel:
        :: Reports and summaries
        :: Payment / settlement
           between Hotel & Priceline
        :: Verification on Priceline
           credit card

 Solve complaint cases

 Negotiate with hotels on refund request


 

(852) 3192-0624
Fax: (852) 3192-5001/
Email: hotelpartner@hpcln.com
Mon-Fri, 9:00AM - 6:00PM
(Hong Kong Time)


 

 
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