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EXECUTIVE SERVICE
|
 Primary contact for Hotel Front Office
|
Answer enquiries from hotel
relating to a customer issues:
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:: Priceline reservation
|
|
:: Request for change or
cancellation
|
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:: Checking in a Priceline guest
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:: Refund policy
|
Outstanding payment enquiry
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(852) 3163 0800
(Hong Kong Time)
|
|
|
HOTEL SUPPORT
|
Primary contact for Hotel Sales
and Marketing Office
|
Secondary contact for Hotel
Front Office and Accounting
Department
|
Answer enquiries from hotel:
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:: Reports and summaries
|
:: Payment / settlement
between Hotel
& Priceline
|
:: Verification on Priceline
credit card
|
Solve complaint cases
|
Negotiate with hotels on refund request
|
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|
(852) 3192-0624
(Hong Kong Time)
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|
